Shipping & Delivery policy

Effective Date: 01/20/2024

Thank you for choosing ShopeClub for your shopping needs. We are committed to delivering your products promptly and securely. Please take a moment to review our Shipping & Delivery Policy to understand the process.

Dispatch Time:
Orders are processed within 1-2 business days from the date of purchase. Once your order is confirmed, our team works diligently to ensure that your products are packed and ready for shipment.

Delivery Time:
We aim to deliver your products within 5-7 working days from the date of dispatch. Please note that delivery times may vary based on your location and other external factors beyond our control.

Shipping Partners:
We rely on trusted courier partners to handle the delivery of your orders. Our current courier partners ensure efficient and reliable services to various locations across India. You will receive a tracking number via email once your order is dispatched, allowing you to monitor the delivery status in real-time.

Shipping Charges:
Shipping charges are calculated based on the weight of your order and the delivery location. You can view the shipping charges before confirming your purchase during the checkout process. We occasionally offer free shipping promotions, so keep an eye out for these special offers.

Shipping Restrictions:
At this time, we only ship within India. We apologize for any inconvenience this may cause to our international customers. For further details on shipping restrictions, please contact our customer support.

Order Confirmation and Communication:
You will receive an order confirmation email immediately after placing your order. Additionally, we will keep you informed through email about the status of your order, including dispatch and delivery notifications.

Delayed Shipments:
While we strive to meet our delivery commitments, unforeseen circumstances such as extreme weather conditions or public holidays may cause delays. In such cases, we appreciate your understanding and patience.

Damaged or Lost Items:
In the rare event that your order is damaged during transit or lost, please contact our customer support team immediately. We will initiate an investigation and work towards a satisfactory resolution, which may include a replacement or refund.

Tracking Your Order:
To track your order, use the provided tracking number on our website or the courier partner’s website. If you encounter any issues or have questions about your shipment, feel free to reach out to our customer support team.

Still Need Help?

If you have any further questions or concerns regarding our Shipping & Delivery Policy, please contact our customer support 

Thank you again for choosing ShopeClub. We appreciate your trust in us, and we are dedicated to providing you with a seamless shopping experience.

Have a great day 💜